Terms of service
Information We Collect
In general, you can visit Neera Naturals without revealing your identity or providing personal information. However, you may choose to register on our website, allowing us to contact you via email or text message. During registration, we may collect personal details such as your name, email address, mobile phone number, and date of birth.
Credit Card, Debit Card, and Banking Details
Neera Naturals does not store or collect credit card, debit card, or banking details. This information is provided directly by you during transactions and is securely transmitted to the payment gateway provider or bank. Neera Naturals does not receive or store this information.
Data Hosting
Our website is hosted by a third-party data hosting provider. Your information may be stored on servers located in India or other countries. These providers are PCI compliant and maintain data protection measures. However, Neera Naturals is not responsible for any data breaches or security issues occurring at these data centers.
How We Use Your Personal Information
Marketing Emails
We may use your information to send newsletters, surveys, and promotional messages about products and events. You can unsubscribe at any time using the link provided in the emails.
Text Messages
If you provide your phone number, you may receive SMS updates related to products, events, beauty tips, or promotions. Neera Naturals does not send unsolicited messages. Standard charges from your mobile service provider may apply.
Phone Calls
If you provide your phone or landline number, you may receive calls regarding product updates, promotions, or related information.
Special Events, Questionnaires, and Surveys
We may conduct promotions, surveys, or questionnaires. Specific terms may apply to each activity, and we encourage you to review them before participating.
Employment
If you submit personal information for a job application, it will be used only for recruitment purposes. Your information may be retained for future opportunities unless you request its removal.
Technologies Used to Customize Your Experience
We collect technical information such as IP address, browser type, language, date and time of access, and referring URLs. This data helps us understand user behavior and improve our services.
Web Beacons and Tracking Links
We use web beacons and tracking technologies to monitor website activity and user interaction. These may work in conjunction with cookies and may share information with service providers.
Cookies
Cookies are small text files stored on your device. They help improve your browsing experience by remembering preferences. You may disable cookies through your browser settings, but some features of the website may not function properly.
Information Sharing
We do not sell or disclose your personal information to third parties for their marketing purposes without your consent.
Affiliates
Your information may be shared with our affiliates who promote and distribute our products. They may use your data in accordance with this policy.
Service Providers
We may share your data with third-party service providers who assist in operations such as order processing, delivery, customer service, and hosting. These parties are authorized to use your information only for the services they provide to us.
Business Transfers
In the event of a business sale or asset transfer, your personal information may be included as part of the transferred assets.
Legal Compliance
We may disclose your information if required by law or to protect against fraud, security threats, or illegal activities.
