- At Neera Naturals, we strive to provide you with the best possible shopping experience. We cannot accept the exchange or return of opened or used products once sold or delivered because opened or damaged products cannot be reused.
- Neera Naturals is not responsible for any damage that occurs after delivery.
- We exchange the product if there is a problem or a quality issue with it. All you have to do is contact us within 24 hours of delivery by phone or email. Our customer service will be happy to help you.
- Only if the items are returned in a saleable condition, mostly with original receipt/tags intact and in their original packaging, in undamaged condition, and subject to the following terms.
- Requests for returns and exchanges will be checked and verified by Neera Naturals.
- This policy does not cover damages caused by neglect, improper use, or incorrect application.
- Once your return/refund request has been approved, the process will take 7-21 business days to complete.
- Once the goods have been sold, there will be no refunds.