FAQ’s

Do You Use Tallow (Animal Fat) In Your Handcrafted Soap?

No. We do not use tallow (animal fat) or any other animal products in our soaps. Tallow, lanolin, milk, and beeswax are common animal products used in the soap-making process. Tallow can be used in the majority of commercial soaps today and is commonly classified as sodium tallowate.

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What Makes Neera Naturals Soaps Special?

Each of our soap bar recipes starts with a unique combination of rich nutrients, skin-nourishing oils, and certified organic butter. We make soap bars special by using a range of organic herbs inspired by our love of nature. Seeds, oils, flowers, and fruits are combined with pure botanical oils to provide natural color, aromatherapy, texture, and gentle exfoliation. As a result, you’ll get a healthy and elegant product that’s ideal for your skin. 

Why Should I Use Handcraft Soap?

This is the way to go if you want your skin to feel its best. Our soap can never dry out your skin because it is glycerin-rich, moisturizing, and silky. You get a fine lather, a lovely aroma, and a completely natural product. Neera Naturals Soap is fully biodegradable. People concerned about artificial chemicals will appreciate Neera Naturals products purity, as it contains no synthetic ingredients, fragrances, or dyes.

How Do I Place My Order?

Step 1: Select your preferred Category.

Step 2: Click SHOP NOW 

Step 3: Click ADD TO CART

Step 4: Go to CHECKOUT and fill out the rest of your order details.

And your order is successfully placed!

How Do I Sign Up For a Neera Naturals Account?

Simply provide us with your name, email address, phone number, and a password of your choice.

Why Was My Order Payment Rejected?

There could be several reasons for this, but we recommend taking the following steps. To begin, check with your bank to ensure that funds are available to pay for your order. Second, ensure that the information in your debit, credit, or net banking system is correct and up to date. Some of the details on your card might have changed if you were newly issued a new one. In that scenario, please check your credit card information and try again. Third, double-check that your name and address match those on your existing credit card.

When Do I Expect My Shipping Order To Arrive?

Orders from India will be delivered within 3-7 days. This might take 10-12 working days for places in difficult coverage areas. International orders will be delivered within 10-12 days of working days.

What If I Receive An Incomplete, Incorrect, Or Damaged Order?

Sincerely apologize! While We make every effort to fulfill your orders correctly and in the most effective manner possible, if you have any complaints about your order, please contact Customer Care within 7 business days of delivery for resolve.

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